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  1. Cirium Help Desk
  2. Traveler Services
  3. Trip Center

Trip Center

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  • New - Trip Alert Branding
  • Why did my traveler receive a Trip Reminder?
  • I am using a Travel Agency. Where can I login to my Trip Alert Profile?
  • What are some best practices for managing issues with Trip Assist?
  • What if I forgot my Trip Center password?
  • How do I add users to Trip Center?
  • What is the process for a traveler to Opt-in to receive messaging?
  • How can I tell if a Traveler has responded to the Opt-in invitation?
  • How do I add, modify, or use a Waiver?
  • What is the Waiver Service?
  • Why is my browser no longer supported in Trip Center?
  • What is the difference between Trip Outcome Reports and Trip Assist Reports?
  • What is Trip Outcome Reporting?
  • What are Trip Assist Reports?
  • Trip Alert: How can I Opt-in a traveler that has previously Opted-out?
  • How do I use Batch Actions within Trip Center?
  • Trip Center Keyboard Shortcuts
  • How do I get additional help?
  • How do I make system configuration changes?
  • What are the issue types?
  • How do I see the issues currently assigned to me?
  • How do I see all the currently open issues?
  • How do I expire an issue?
  • How do I indicate no changes were made on an issue?
  • How do I reprotect an issue?
  • How do I rebook an issue?
  • How do I send a message on an issue?
  • How do I see the issue timeline?
  • How do I see issue details?
  • How do I assist with an issue?
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