Agent Advantage
- How are Traveler Profiles created?
- How do I archive or delete a Trip Group?
- How do I add an Agent At-Risk Email?
- What is a Trip Group Owner?
- How to update the ‘Send Traveler Alerts’ field at Trip Group level
- What is the CUSTOMER_ID?
- What is my default alert configuration settings?
- Will travelers still receive messaging if Opt-In is disabled?
- How are Trip Groups created?
- What if I forgot my Agent Advantage password/username?
- How can I get custom messaging activated for a Trip Group?
- Why does the Itinerary Summary/Report not show the itineraries loaded, opt-ins sent, accepted, or declined?
- Why did I receive this At-Risk message? (Delay, Cancellation, Gate Change, etc…)
- Why was this message sent? (Delay, Cancellation, Gate Change, etc…)