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  1. Cirium Help Desk
  2. FlightStats by Cirium
  3. Subscription

Subscription

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  • Why can't I renew or sign up for a subscription?
  • Can I remove ads from FlightStats?
  • How do I hide Codeshares?
  • What is the difference between Remaining and Reserved credits?
  • How do I obtain a printable receipt?
  • What if I begin my subscription in the middle of the month?
  • Why was my credit card charged twice?
  • Does the subscription model apply to FlightStats for iPhone/Android?
  • Are there any other reasons FlightStats may cancel my subscription?
  • What are some reasons my credit card could fail?
  • Why was subscription cancelled due to some billing problem?
  • How do I update my credit card for my FlightStats.com subscription?
  • Can I downgrade from Professional to Standard?
  • Can I upgrade from a Standard subscription to Professional?
  • I am a nonprofit. Do you offer any discounts?
  • Can I get a refund?
  • Can I cancel my premium subscription without deleting my user account?
  • How do I cancel my subscription?
  • How do I subscribe?
  • What if I exceed a monthly limit?
  • Why do you limit usage on certain premium features?
  • What FlightStats.com subscription levels are available?
  • Why did FlightStats move to a subscription model?
  • When I delete a flight alert, will my credit limit be increased?
  • At what point does my flight alert monthly allotment get deducted?
  • If I cancel my subscription, will I still be able to use my reserve allotment of flight alerts?
  • Do reserve credits expire?
  • What is meant by reserve credits?
  • How many flight alerts are included in my subscription?
  • Are flight alerts free?
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