Lauren Tanabe
- Total activity 230
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 1
- Subscriptions 127
Activity overview
Latest activity by Lauren Tanabe-
Lauren Tanabe created an article,
How do I add admin users to Agent Advantage?
Whoever has admin privileges to the Agent Advantage console can add other Agent Advantage users. 1. Login to the Agent Advantage console: https://www.flightstats.com/itinerary/home.do 2. Select ...
-
Lauren Tanabe created an article,
What is the CUSTOMER_ID?
The CUSTOMER_ID is how we identify a unique Trip Group in our system. If you are sending us your trips from a GDS, it will often be the same as the DK number. However, the GDS UDID number can also ...
-
Lauren Tanabe created an article,
What is a Trip Reference Number?
The Trip Reference Number or ID is the identifier for the trip that is unique amongst current and future trips. It is also the referenceNumber filed in your Trip Import API payload request. It may ...
-
Lauren Tanabe created an article,
Why am I matching multiple flights with the same flight number on the same day?
Airlines can schedule multiple flights with the same flight number on the same day (sometimes on the same route and sometimes on different flight segments). This varies by carrier. Something less c...
-
Lauren Tanabe created an article,
Do you have a testing environment?
We do not currently offer a sandbox mode. We will consider it for a future version. Customers usually keep additional testing volume light using their paid account, after switching over from an eva...
-
Lauren Tanabe created an article,
Does your system retry after an alert delivery failure?
Understanding Delivery Failures Our timeout setting is currently set to 10 seconds. We will only retry on a connection failure (connection refused, socket timeout) as we can't be sure we actually r...
-
Lauren Tanabe created an article,
How can I tell if a traveler has opted into messaging?
The Send Message action button allows users to send a short message to the traveler from within the Agent Assist portal. The traveler must have a Trip Assist profile and have opted into messaging f...
-
Lauren Tanabe created an article,
What if I forgot my Trip Center password?
From the Trip Center landing page, click Forgot Your Password and follow the instructions. https://trip.flightstats.com/login
-
Lauren Tanabe created an article,
How do I add authentication to my Alerts API callbacks?
Basic authorization in the callback is not supported.At the bottom of this page, you'll find additional information on Name/Value Support:https://developer.flightstats.com/api-docs/alerts/v1Alert N...
-
Lauren Tanabe created an article,
Can I remove my card from my account?
For clerical reasons, we cannot remove your credit card from our system if we've issued previous invoices to your account. However, you can switch out the credit card with a new one.