Lauren Tanabe
- Total activity 336
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Activity overview
Latest activity by Lauren Tanabe-
Lauren Tanabe created an article,
Do you offer agency branding of SMS text alerts?
Due to regulatory compliance, we're unable to provide agency branding for SMS messaging sent by Cirium at this time.
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Lauren Tanabe created an article,
How do I select TSV format when scheduling a report?
To accomplish this in the tool, there is an extra step. You can switch to TSV as an output for your Scheduled Reports by going to User-> Account Settings and then changing your Report Hub File Outp...
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Lauren Tanabe created an article,
What do Not Fitted, Unknown, and empty signify in the Seats and Internals data?
When running a search for IFE, Internet or Phone equipment you will sometimes see Not Fitted, Unknown or an empty field in the results. Not Fitted means there is no system installed. We can positi...
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Lauren Tanabe created an article,
How is DOT On-Time Performance data reported in Diio?
Airline on-time data are reported in 2021 to the U.S. Department of Transportation (DOT), Bureau of Transportation Statistics (BTS) by the 17 U.S. air carriers that have at least 0.5 percent of tot...
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Lauren Tanabe created an article,
How can I share Scheduled Reports?
While Saved Reports can be shared and copied to others in your organization, Scheduled Reports from your Report Hub cannot be copied to other users until you save the report's configuration. In or...
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Lauren Tanabe created an article,
Do you support SMS trip alerts?
Yes, we do support SMS service for any mobile cell provider based in the United States. SMS support for Canada is currently in development. We currently do not offer SMS support for mobile cell pro...
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Lauren Tanabe created an article,
Do you provide trip monitoring on passive air segments?
Yes, we are able to monitor and alert on passively booked air segments in the PNR as long as they are not in conflict with other segments in the PNR that would result in the trip being flagged as i...
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Lauren Tanabe created an article,
Can I be informed when the certificate on your site expires?
We strongly discourage customers from downloading and installing our certificate for *.flightstats.com. We guarantee we will always have a certificate installed. However, we may change the certific...
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Lauren Tanabe created an article,
How are Traveler Profiles created?
Traveler Profiles are automatically created when the traveler has opted in to receive traveler alerts, after we receive their trip information to our system. The traveler email should be provided a...
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Lauren Tanabe created an article,
How do I archive or delete a Trip Group?
Unfortunately, we aren't able to delete Trip Group accounts but they can be archived from the system. You'll want to ensure the Trip Group is not automatically created again. Please check to see th...