Lauren Tanabe
- Total activity 244
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Activity overview
Latest activity by Lauren Tanabe-
Lauren Tanabe created an article,
Why did my traveler receive a Trip Reminder?
If the 24 hour Trip Reminder is enabled on your account, the Trip Reminder alert does not require the traveler to opt-in to alerting, so any trip that has the traveler's email address included will...
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Lauren Tanabe created an article,
How can I update the Traveler Key in a Trip Alert profile?
Once the Traveler Key for the traveler’s Trip Alert profile is stored in our database, it cannot be changed. Though the traveler can update their primary email address contact point, if they wish t...
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Lauren Tanabe created an article,
What is MCT and can I change its setting?
MCT stands for Minimum Connect Time. It is the amount of transfer time, agreed in advance between airlines and airport authorities, that is considered sufficient for a passenger to make a connectio...
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Lauren Tanabe created an article,
How should I determine a delay status?
We recommend using the following method:> Prior to the flight's departure (Estimated Delay)Compare the Estimated Gate Departure time with the Scheduled Gate Departure time. If the Estimated Gate De...
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Lauren Tanabe created an article,
What are Multi-Segment Alerts?
Multi-Flight Rules monitor a category of flights, regardless of how many flights that may be. Multi-Flight rules exist until deleted. They are created with these endpoints: By Arrival Airport: All...
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Lauren Tanabe created an article,
I am using a Travel Agency. Where can I login to my Trip Alert Profile?
If you are currently subscribed to receive Trip Alerts through your Travel Agency, you can access your Trip Alert Profile at any time to update your email address, your Pre-Trip or Traveling points...
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Lauren Tanabe created an article,
How do I add admin users to Agent Advantage?
Whoever has admin privileges to the Agent Advantage console can add other Agent Advantage users. 1. Login to the Agent Advantage console: https://www.flightstats.com/itinerary/home.do 2. Select ...
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Lauren Tanabe created an article,
What is the CUSTOMER_ID?
The CUSTOMER_ID is how we identify a unique Trip Group in our system. If you are sending us your trips from a GDS, it will often be the same as the DK number. However, the GDS UDID number can also ...
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Lauren Tanabe created an article,
What is a Trip Reference Number?
The Trip Reference Number or ID is the identifier for the trip that is unique amongst current and future trips. It is also the referenceNumber filed in your Trip Import API payload request. It may ...
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Lauren Tanabe created an article,
Why am I matching multiple flights with the same flight number on the same day?
Airlines can schedule multiple flights with the same flight number on the same day (sometimes on the same route and sometimes on different flight segments). This varies by carrier. Something less c...