Lauren Tanabe
- Total activity 209
- Last activity
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Activity overview
Latest activity by Lauren Tanabe-
Lauren Tanabe created an article,
Can I remove my card from my account?
For clerical reasons, we cannot remove your credit card from our system if we've issued previous invoices to your account. However, you can switch out the credit card with a new one.
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Lauren Tanabe created an article,
What is the difference between a PNR and airline confirmation number?
The PNR Record Locator is the reservation number of the trip booked by the travel agency from the GDS system, which is typically different than the airline confirmation code. The airline confirmati...
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Lauren Tanabe created an article,
What is the alertType in a simulated alert?
The alertType is the type of event to trigger an alert on and defaults to EN_ROUTE. Options are: EN_ROUTE, LANDED, DIVERTED, CANCELLED, PRE_DEPARTURE_STATUS, PRE_ARRIVAL_STATUS, DEPARTURE_DELAY, A...
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Lauren Tanabe created an article,
How do I subscribe via RSS?
To subscribe via RSS, please download a RSS Feed Reader as an extension to your web browser or use a feed notifier application. Some useful information is available via search engine for these term...
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Lauren Tanabe created an article,
How do I reprocess itineraries?
If you perform any changes at the Trip Group level, our system requires that you reprocess all future itineraries (with travel left to complete), so that any changes to the configuration (message c...
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Lauren Tanabe created an article,
What is my default alert configuration settings?
Your account's default settings are shown here under Admin > Change Account Settings:https://www.flightstats.com/itinerary/Admin/changeAccountSettings.do Trip Assist Information This section ...
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Lauren Tanabe created an article,
How do I add users to Trip Center?
Someone with admin privileges to the Agent Advantage console can add Trip Center users. 1. Login to the Agent Advantage console: https://www.flightstats.com/itinerary/home.do? 2. Select Manage ...
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Lauren Tanabe created an article,
Do you support schedule change alerts?
We typically begin receiving operational updates from our data sources 24-48 hours prior to scheduled departure. A cancellation message is sent any time the flight is operationally cancelled. Howev...
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Lauren Tanabe created an article,
When do you start monitoring a trip?
We aggregate schedules, airline, airport, and positional data from over 500 sources and handle over 50 million pieces of flight data each day. From these numerous sources, we've only seen operation...
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Lauren Tanabe created an article,
Will travelers still receive messaging if Opt-In is disabled?
No, if the Opt-In functionality is turned off under your Account Settings, we will not send any Opt-In invitations and no trip alerts will be sent unless your account is using direct email or API d...