Lauren Tanabe
- Total activity 169
- Last activity
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Activity overview
Latest activity by Lauren Tanabe-
Lauren Tanabe created an article,
How can the traveler Opt-in to receive messaging?
Attached are a few screenshots that should help. The Trip Alert Registration form is what the traveler will need to complete after they click on the "Register Here" link from their Opt-in...
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Lauren Tanabe created an article,
How can I exclude an email address on a PNR?
If you're unable to exclude generic email addresses from the PNR before it is placed on queue, you can create an opted-out Traveler Profile for those email addresses in the Agent Advantage console ...
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Lauren Tanabe created an article,
How do you differentiate between airline IATA code duplicates?
Schedules file customers are supplied with a standard carriers file that contains a column to indicate controlled IATA code duplicates. If an exclamation mark "!" is appended onto the IAT...
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Lauren Tanabe created an article,
Why are some airline logos missing or incomplete in the FIDS API?
The API performance and data are supported, but the airline logos in the FIDS API response are provided As Is. Please see the FIDS API Response: https://developer.flightstats.com/api-docs/fids/v1/f...
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Lauren Tanabe created an article,
How can I tell if a Traveler has responded to the Opt-in invitation?
After an Opt-in invitation is sent, the traveler has a choice to either Opt-in or Opt-out of messaging. If they have responded, you will see a "View Profile" link next to their email addr...
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Lauren Tanabe created an article,
Why can't I find certain flights in the Connections API?
You will occasionally find flights in the Schedules API but not in the Connections API (or vice versa) as they use different algorithms. Results from the Connections API may vary because each fligh...
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Lauren Tanabe created an article,
How do I delete or remove a Trip Alert Profile in the Agent Advantage console?
Trip Alert profiles cannot be deleted/removed from our database. No longer active Trip Alert profiles can be marked as inactive by unchecking the Send Alerts box to disable alerting.
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Lauren Tanabe created an article,
How do I delete a Trip Alert Profile?
Trip Alert profiles cannot be deleted/removed from our database. No longer active Trip Alert profiles can be marked as inactive. If you are a traveler, please email the help desk for assistance. If...
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Lauren Tanabe created an article,
What makes an itinerary invalid?
What makes an itinerary invalid is if it meets one of two conditions: It has overlapping flights in terms of times (i.e. two flights that are to be in the air at the same time.) Arrival and depart...
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Lauren Tanabe created an article,
Why is the number of cancellations in your free online OTP Monthly report for an airline different?
Our paid reports allow you to dig in deeper and to set custom date ranges. https://cms.flightstats.com/products/reports-visualizations/