Brad Exline
- Total activity 27
- Last activity
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Activity overview
Latest activity by Brad Exline-
Brad Exline commented,
This case sensitivity requirement has been removed. Users can now login to their Trip Alert profile using lower or UPPER case.
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Brad Exline created an article,
Was a message sent to this traveler?
An easy way to see all the messaging sent to a traveler is by looking at the "Sent Alerts" section on the right-hand side of the Trip screen in Trip Center. To do this, you'll need to search for th...
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Brad Exline created an article,
Why was messaging sent on a flight that is no longer booked?
This is often because when the itinerary had been updated to remove or change a flight, or cancelling the PNR was never received by Cirium. If updated trips are not being sent to Cirium, you will ...
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Brad Exline created an article,
What is ASDI?
Aircraft Situation Display to Industry (ASDI) The ASDI stream consists of data elements which show the position and flight plans of all aircraft in U.S. and optionally, UK airspace. Elements inclu...
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Brad Exline created an article,
Why can’t my traveler login to their Trip Alert profile?
This is often times caused by the traveler using the incorrect login link or entering an invalid username/password. The Traveler Key for the traveler’s Trip Alert profile is stored in our database ...
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Brad Exline created an article,
How can I get custom messaging activated for a Trip Group?
In order to have a Trip Group turned on for custom messaging you’ll just need to submit a ticket to our Help Desk requesting the group that you would like this turned on. You can submit your reque...
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Brad Exline created an article,
Can I search for Trip Alert profiles by Group?
Unfortunately, Trip Alert profiles are not linked to one specific group in our database. Traveler Keys are also encrypted in our database for required security measures. This prevents the ability t...
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Brad Exline created an article,
How do I look up a Traveler Profile?
In Trip Center, navigate to the Traveler Search tab, add either the Traveler Key or Email Address (which may be the same), then click Search: https://trip.flightstats.com/agent/traveler/profile/sea...
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Brad Exline created an article,
Why did I receive this At-Risk message? (Delay, Cancellation, Gate Change, etc…)
The number one place for you to search for this information is by looking at the flight details. By comparing the time the messaging sent, to the data received you’ll be able to determine what inf...
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Brad Exline created an article,
Why was this message sent? (Delay, Cancellation, Gate Change, etc…)
You can search for this information by looking at the flight details using the Flight Search: https://trip.flightstats.com/flights/search By comparing the time the messaging was sent to the data w...