Jeff Moyer
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Recent activity by Jeff Moyer-
Can you tell me exactly why a flight was delayed or cancelled?
We do not store this information in our database, so unfortunately we cannot answer these questions. We don't capture the cause of delays or cancellations, because they are not uniformly reported (...
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Are charter flights included in the data?
Our data includes regularly scheduled charter flights, i.e. those published to our system by the carriers. But special charter flights are not likely to show up in our data. As a general rule, we d...
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What are the flight status codes?
A flight’s Status field summarizes the current state of a flight. The field is updated in real time as information about a flight is received. Pre-Departure Status: Scheduled (S) - A scheduled fl...
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Can I get a refund?
Although you may cancel your premium subscription at any time, please keep in mind that all purchases are final and we do not offer refunds. Once you cancel your subscription, we will no longer cha...
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How do I switch from an Evaluation plan to a Commercial plan?
You do this by entering your billing information, then selecting a different plan for the "Application" you want to update.First, enter your billing information. To do this, sign in to the develope...
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How do I add or delete an App Key?
The Application Key is used to authenticate requests. You may have one or more Application Keys for segmenting and tracking purposes. To add an App Key, please log in to the Developer Center:https:...
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What information is available on a historical flight lookup?
The following information is available: * Final status & delay calculations* Gate and runway times* Equipment type* Terminal, gate, and baggage* Tail Number* Scheduled and actual flight times* Upli...
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Why are there no translations for some airports?
Translations are currently only provided for Classification 1-3 airports. Classification 4 airports have very few scheduled flights and Classification 5 airports have no scheduled flights. See also...
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Why are you telling corporations to ask me (TMCs) for access to published exception waivers?
Our data shows that by using our waivers product, you, your clients, and the airlines score big wins in the following ways: 1. Companies save money on change and/or refund penalties and fees. a. Yo...
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How is this different from what my TMC does already?
TMCs receive published waivers from airlines as individual email notifications. Most likely, your travel agents aren’t able to keep up with the volume of published waivers from multiple carriers gl...