Andrew
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Recent activity by Andrew-
Do you research In Flight Entertainment (IFE) content providers?
The In Flight Entertainment (Seats & Internals) data points in Fleets Analyzer detail only the physical hardware that is installed on each commercial aircraft (such as the seat back screens, overhe...
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How do you estimate spare engines
In our Engine Market Commentaries we provide a build up of how many engines exist in the world. Unfortunately there does not exist a comprehensive database of engines by engine serial number, like ...
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How do I reset my Cirium password?
If you have forgotten your Cirium password , or want to replace it, then please click here. If you require a reminder of your user name, then either create a new help desk ticket or send an email t...
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Getting help using Fleets Analyzer
For assistance with Fleets Analyzer you can download the user guide, access the knowledge base, request training and contact Customer Support via the Getting Started area of the Fleets Analyzer hom...
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Why are there blank POS Names in the Point of Sale report
A blank POS Name represents a data estimate where Point of Sale country is undefined, or, more accurately, it is unknown. This would normally mean a capacity-based estimate with no ticketing/bookin...
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How are the recent re-registrations of Russian aircraft being tracked
We use a range of sources to track aircraft re-registrations. Firstly we have our internal register tracking tools which have highlighted some aircraft moving between registers. Please note that wh...
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I can no longer access Diio Mi on my mobile device
Post SSO migration users may experience issues signing in to Diio Mi from mobile devices, in particular those using the Safari browser. While we do not support mobile browsers for Diio Mi, please t...
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I can no longer access SRS Analyser on my mobile device
Post SSO migration users may experience issues signing in to SRS Analyser from mobile devices, in particular those using the Safari browser. While we do not support mobile browsers for SRS Analyser...
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Star Alliance Network Tool: think I found an error in the data – who do I report this to?
Please report the error sending an email to helpdesk@cirium.com & jonathan.soh@staralliance.com.
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I'm a Diio Mi user from a Star Alliance carrier. How do I get access to the Star Alliance Network Tools?
Please email helpdesk@cirium.com & jonathan.soh@staralliance.com