Andrew
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Recent activity by Andrew-
I can no longer access Diio Mi on my mobile device
Post SSO migration users may experience issues signing in to Diio Mi from mobile devices, in particular those using the Safari browser. While we do not support mobile browsers for Diio Mi, please t...
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I can no longer access SRS Analyser on my mobile device
Post SSO migration users may experience issues signing in to SRS Analyser from mobile devices, in particular those using the Safari browser. While we do not support mobile browsers for SRS Analyser...
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Star Alliance Network Tool: think I found an error in the data – who do I report this to?
Please report the error sending an email to helpdesk@cirium.com & jonathan.soh@staralliance.com.
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Why is Cirium's ASM / ASK data different from that reported by the airlines?
The ASM / ASK numbers in Diio Mi and SRS Analyser are based on scheduled flights and the capacities that we understand are appropriate to the airline and the aircraft (as per their submitted flight...
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Are Canadian flights included in the Domestic US DOT Form 41 dataset?
Yes, flights between the USA and Canada are included in the "Domestic" Form 41 dataset. The US Department of Transportation Aviation Policy states: Certain data in this review are classified in tw...
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I'm unable to access Dashboard, Fleets Analyzer and / or Values Analyzer
If you currently subscribe to the Cirium Dashboard, Fleets Analyzer and / or Values Analyzer yet, having signed in, are not able to click through to a product from https://signin.cirium.com/Subscri...
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How often are aircraft delivery schedules amended?
When a new aircraft order is announced we enter a delivery schedule based on the best available information at the time. This may be estimated if no information is forthcoming from the airframe OEM...
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How do I create an advanced Dashboard news alert search?
When searching news articles and configuring news alerts, the following operators are supported: AND, OR, NOT, Wildcard, Exact Match, and Precedence.+ signifies AND. This remains the default.e.g., ...
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How do I create or edit Dashboard news alerts?
To create a new news alert, or edit an existing one, click on Settings on the black header bar and select Email Alerts. On the Email Alerts page you can choose to switch off (or on) the Breaking n...
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Diio Training Registration
You will find guidance on how to use Diio products and answers to many common questions here. If you require product training, please contact us by emailing helpdesk@cirium.com or by raising a sup...