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  1. Cirium Help Desk
  2. Traveler Services

Traveler Services

Agent Advantage

  • How can I tell if a Traveler has responded to the Opt-in invitation?
  • How can Cirium send alerts on behalf of our email address?
  • How are Traveler Profiles created?
  • How do I archive or delete a Trip Group?
  • What are Trip Assist Resolution Reports?
  • Do Trip Assist Issues Auto Expire?
See all 47 articles

Trip Center

  • New - Trip Alert Branding
  • Why did my traveler receive a Trip Reminder?
  • I am using a Travel Agency. Where can I login to my Trip Alert Profile?
  • What are some best practices for managing issues with Trip Assist?
  • What if I forgot my Trip Center password?
  • How do I add users to Trip Center?
See all 46 articles

Trip Data Services

  • Do you offer agency branding of SMS text alerts?
  • Do you support SMS trip alerts?
  • Do you provide trip monitoring on passive air segments?
  • Do you have data on policy exception waivers for COVID-19?
  • How can I automate travel exception waiver matching?
  • Do you monitor No Show airline e-tickets?
See all 14 articles
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