Data and Analytics Solutions
Market Alerts
Premium Analysis Workbooks
- How you calculate and measure the moment the plane move on/off block?
- Why I am seeing incomplete coverage in the Premium Analysis workbooks?
- How are Tracked Arrivals and Tracked Departures different from Tracked Flights?
- How do you define coverage and other fields such as flights, tracked, completion factor?
- What is the number of Turns at an airport?
- Why am I seeing discrepancies in the data represented in the free online monthly OTP report and within the Premium Airline Analysis workbooks?
General Information
- Is there a list of Cirium online tools with log-in links?
- Cirium Online Services Technical Requirements
- What is a Low-Cost Carrier (LCC)?
- How do I sign in to ICAO Data+
- How do I reset my ICAO Dataplus Password?
- How do I get help with a Cirium data feed?
Trip Data Services
- Do you monitor No Show airline e-tickets?
- Which flight segment statuses do you typically retain?
- Why did my traveler receive a Trip Reminder?
- What is the difference between a PNR and airline confirmation number?
- What if one of my preferred airlines isn't available through Travel Waiver Services?
- Why are you telling corporations to ask me (TMCs) for access to published exception waivers?
Dashboard
Fleets Analyzer
- How Storage Status is being determined during the Covid-19 crisis
- What is the Aircraft API?
- Viewing recently stored aircraft in Fleets Analyzer
- Fleets Analyzer Aircraft Usage Definitions
- What is the FG ID (FGID)?
- Difference between Trend and Projection modules
Values Analyzer
- What is the impact of Covid-19 on aircraft values
- What does the First Run Engine specification adjuster indicate?
- How do your Future Values account for depreciation? Could you recommend a straight-line depreciation profile?
- Do airframe modifications such as missile defense systems and connectivity antenna domes affect aircraft values?
- Do you include taxes or VAT in your appraised values?
- What is Half-life and Full-life?
Flight Schedules
- Why can I not find Easyjet flights using the airline codes EJU and EZS
- Can you tell me more about Published Schedule data sources?
- What is a Virtual Airline?
- Why am I seeing a flight on the airline site but not in your schedules?
- How do I report airline schedule discrepancies?
- What Is block time in an airline schedule and why does it matter?
Developer Center
- What is the Flight Features API?
- How do you calculate delay?
- Is it safe to use my API credentials to authenticate my requests?
- How should I determine a delay status?
- What are Multi-Segment Alerts?
- What is a Cirium API and when would I use one?
Agent Advantage
- Do Trip Assist Issues Auto Expire?
- How do I cancel a Trip?
- How do I add an Agent At-Risk Email?
- How do I archive a Trip Group?
- What is a Trip Group Owner?
- How to update the ‘Send Traveler Alerts’ field at Trip Group level
Trip Center
- How can I tell if a traveler has opted into messaging?
- What if I forgot my Trip Center password?
- How do I add users to Trip Center?
- How do I add, modify, or use a Waiver?
- What is the Waiver Service?
- Why is my browser no longer supported in Trip Center?