Data and Analytics Solutions
Premium Analysis Workbooks
- How you calculate and measure the moment the plane move on/off block?
- Why I am seeing incomplete coverage in the Premium Analysis workbooks?
- How are Tracked Arrivals and Tracked Departures different from Tracked Flights?
- How do you define coverage and other fields such as flights, tracked, completion factor?
- What is the number of Turns at an airport?
- Why am I seeing discrepancies in the data represented in the free online monthly OTP report and within the Premium Airline Analysis workbooks?
General Information
- Is there a list of Cirium online tools with log-in links?
- What Is block time in an airline schedule and why does it matter?
- How do I access digital editions of Flight International?
- Cirium Online Services Technical Requirements
- What is a Low-Cost Carrier (LCC)?
- How do I set up emails and alerts?
Trip Data Services
- What if one of my preferred airlines isn't available through Travel Waiver Services?
- Why are you telling corporations to ask me (TMCs) for access to published exception waivers?
- How is this different from what my TMC does already?
- Why is my corporate client getting email from you?
- If I am a corporation who doesn’t buy anything from Cirium or FlightStats by Cirium, am I in the right place?
Dashboard
Fleets Analyzer
- Why am I unable to download my exports?
- What's the difference between Storage and Retired?
- Where can I find fleets of the ABS and EETC?
- Fleets Analyzer - Aircraft Seat Quantities
- What is meant by the term 'Operator'?
- What data sources are used to track the world's fleet?
Values Analyzer
Flight Schedules
- How frequently should I refresh my flight schedules?
- Who provides you with the schedules?
- Do you have truck schedules?
- How do you differentiate between airline IATA code duplicates?
- Who sees my schedules?
- Where to submit.....?
Developer Center
- What is the Flight Features API?
- Should I use the FIDS API or Flight Status by Airport API?
- How do I use the Cirium Flex APIs?
- How do I register to use the APIs?
- Why are some airline logos missing or incomplete in the FIDS API?
- Can I look up past flight schedules?
Agent Advantage
- How do I look up an Itinerary in the Agent Advantage console?
- How do I view the alerts for an itinerary?
- How do I change the branding or verbiage used for my messaging?
- What is the process for a traveler to Opt-in to receive messaging?
- How can I exclude an email address on a PNR?
- How can I tell if a Traveler has responded to the Opt-in invitation?