Data and Analytics Solutions
General Information
- How can I share my airline data with Cirium?
- Why do airlines share data with Cirium?
- How does Cirium source data?
- How to Clear your Cache - Refresh instructions
- Is there a list of Cirium online tools with log-in links?
- Cirium Online Services Technical Requirements
Dashboard
- Why are the total order numbers in the Cirium Dashboard Fleets section different to those published by the airframe OEMs?
- Dashboard: How can I get a view on codeshare alliances and ownership above the specific airline level?
- Dashboard User Guide
- How do I create or edit Dashboard email news alerts?
- How do I access the Dashboard Mobile News App?
Fleets Analyzer
- Fleets Analyzer - Maintenance Service Type Definitions
- What do Not Fitted, Unknown, and empty signify in the Seats and Internals data?
- How are Commercial Sector 'airliner' Market Groupings determined in Fleets Analyzer
- How is Operating Lease data researched
- What is the definition of Aircraft Hours?
- Type of Lessors
Values Analyzer
- How do I add Generic Monthly Lease Rate for both Future and Current Value in Portfolio or Group Valuation?
- What is a 'Desktop Valuation'?
- Can I look up historical valuations
- What does the First Run Engine specification adjuster indicate?
- How do your Future Values account for depreciation? Could you recommend a straight-line depreciation profile?
- Do airframe modifications such as missile defense systems and connectivity antenna domes affect aircraft values?
Flight Schedules
- What is the difference between online and interline connections?
- Can you tell me more about airline and city code sources?
- Why can I not find Easyjet flights using the airline codes EJU and EZS
- Can you tell me more about Published Schedule data sources?
- What is a Virtual Airline?
- Why am I seeing a flight on the airline site but not in your schedules?
Market Alerts
Developer Center
- Can I be informed when the certificate on your site expires?
- How do I acquire unique identification for traffic from Cirium using the FlightStats Alerts API?
- How do you represent terminal and gate information?
- How do I access the Data Drop UI?
- How do you calculate delay?
- What is the Aircraft API?
Premium Analysis Workbooks
- Why am I encountering an error when trying to access the Tableau Analytics site?
- How you calculate and measure the moment the plane move on/off block?
- Why I am seeing incomplete coverage in the Premium Analysis workbooks?
- How are Tracked Arrivals and Tracked Departures different from Tracked Flights?
- How do you define coverage and other fields such as flights, tracked, completion factor?
- What is the number of Turns at an airport?
Trip Center
- New - Trip Alert Branding
- Why did my traveler receive a Trip Reminder?
- What are some best practices for managing issues with Trip Assist?
- What if I forgot my Trip Center password?
- How do I add users to Trip Center?
- What is the process for a traveler to Opt-in to receive messaging?
Trip Data Services
- Do you support SMS trip alerts?
- Do you provide trip monitoring on passive air segments?
- Do you have data on policy exception waivers for COVID-19?
- How can I automate travel exception waiver matching?
- Do you monitor No Show airline e-tickets?
- Which flight segment statuses do you typically retain?
Agent Advantage
- How are Traveler Profiles created?
- How do I archive or delete a Trip Group?
- What are Trip Assist Resolution Reports?
- Do Trip Assist Issues Auto Expire?
- How do I cancel a Trip?
- How do I add an Agent At-Risk Email?