Data and Analytics Solutions
Premium Analysis Workbooks
- How you calculate and measure the moment the plane move on/off block?
- Why I am seeing incomplete coverage in the Premium Analysis workbooks?
- How are Tracked Arrivals and Tracked Departures different from Tracked Flights?
- How do you define coverage and other fields such as flights, tracked, completion factor?
- What is the number of Turns at an airport?
- Why am I seeing discrepancies in the data represented in the free online monthly OTP report and within the Premium Airline Analysis workbooks?
General Information
- Is there a list of Cirium online tools with log-in links?
- How to set up an RSS news feed to Flightglobal.com
- How do I access digital editions of Flight International?
- Cirium Online Services Technical Requirements
- What is a Low-Cost Carrier (LCC)?
- How do I set up Flightglobal emails and alerts?
Trip Data Services
- What is the difference between a PNR and airline confirmation number?
- What if one of my preferred airlines isn't available through Travel Waiver Services?
- Why are you telling corporations to ask me (TMCs) for access to published exception waivers?
- How is this different from what my TMC does already?
- Why is my corporate client getting email from you?
- If I am a corporation who doesn’t buy anything from Cirium or FlightStats by Cirium, am I in the right place?
Dashboard
Fleets Analyzer
- Fleets Analyzer Company Profile data
- Where do we source the data for the Values Analyzer Market Commentaries?
- Fleets Analyzer: what is the difference between Market Grouping and Market Grouping (Ascend)
- How are Business Jets classified in Fleets Analyzer?
- How often is aircraft utilisation data updated, what is the coverage and what are the sources?
- Why am I unable to download my exports?
Values Analyzer
- How is aircraft Year of Build calculated?
- Is there a recommended inflation rate for forecasting future aircraft and engine values?
- How can I see how many Online Values enquiry credits I have left?
- How often are Ascend by Cirium Values updated?
- Ascend by Cirium Online Values User Guide
- Ascend by Cirium Asset Risk Rating User Guide
Flight Schedules
- What Is block time in an airline schedule and why does it matter?
- How frequently should I refresh my flight schedules?
- Who provides you with the schedules?
- Do you have truck schedules?
- How do you differentiate between airline IATA code duplicates?
- Who sees my schedules?
Developer Center
- What is a Cirium API and when would I use one?
- What is the Flight Features API?
- Should I use the FIDS API or Flight Status by Airport API?
- Why am I matching multiple flights with the same flight number on the same day?
- Do you have a testing environment?
- Does your system retry after an alert delivery failure?
Agent Advantage
- How do I add admin users to Agent Advantage?
- What is the CUSTOMER_ID?
- What is a Trip Reference Number?
- How do I reprocess itineraries?
- What is my default alert configuration settings?
- Do you support schedule change alerts?
Trip Center
- How can I tell if a traveler has opted into messaging?
- What if I forgot my Trip Center password?
- How do I add users to Trip Center?
- How do I add, modify, or use a Waiver?
- What is the Waiver Service?
- Why is my browser no longer supported in Trip Center?