Data and Analytics Solutions
Premium Analysis Workbooks
- How you calculate and measure the moment the plane move on/off block?
- Why I am seeing incomplete coverage in the Premium Analysis workbooks?
- How are Tracked Arrivals and Tracked Departures different from Tracked Flights?
- How do you define coverage and other fields such as flights, tracked, completion factor?
- What is the number of Turns at an airport?
- Why am I seeing discrepancies in the data represented in the free online monthly OTP report and within the Premium Airline Analysis workbooks?
General Information
- Is there a list of Cirium online tools with log-in links?
- How to set up an RSS news feed to Flightglobal.com
- How do I access digital editions of Flight International?
- Cirium Online Services Technical Requirements
- What is a Low-Cost Carrier (LCC)?
- How do I set up Flightglobal emails and alerts?
Trip Data Services
- What is the difference between a PNR and airline confirmation number?
- What if one of my preferred airlines isn't available through Travel Waiver Services?
- Why are you telling corporations to ask me (TMCs) for access to published exception waivers?
- How is this different from what my TMC does already?
- Why is my corporate client getting email from you?
- If I am a corporation who doesn’t buy anything from Cirium or FlightStats by Cirium, am I in the right place?
Dashboard
Fleets Analyzer
- Fleets Analyzer Company Profile data
- Where do we source the data for the Values Analyzer Market Commentaries?
- Fleets Analyzer: what is the difference between Market Grouping and Market Grouping (Ascend)
- How are Business Jets classified in Fleets Analyzer?
- How often is aircraft utilisation data updated, what is the coverage and what are the sources?
- Why am I unable to download my exports?
Values Analyzer
Flight Schedules
- What Is block time in an airline schedule and why does it matter?
- How frequently should I refresh my flight schedules?
- Who provides you with the schedules?
- Do you have truck schedules?
- How do you differentiate between airline IATA code duplicates?
- Who sees my schedules?
Developer Center
- What is the Flight Features API?
- Should I use the FIDS API or Flight Status by Airport API?
- What is the alertType in a simulated alert?
- How do I use the Cirium Flex APIs?
- How do I register to use the APIs?
- Why are some airline logos missing or incomplete in the FIDS API?
Agent Advantage
- How do I reprocess itineraries?
- What is my default alert configuration settings?
- Do you support schedule change alerts?
- When do you start monitoring a trip?
- Will travelers still receive messaging if Opt-In is disabled?
- How are Trip Groups created?
Trip Center
- How do I add users to Trip Center?
- How do I add, modify, or use a Waiver?
- What is the Waiver Service?
- Why is my browser no longer supported in Trip Center?
- What is the difference between Trip Outcome Reports and Trip Assist Reports?
- What is Trip Outcome Reporting?