FlightStats by Cirium
General Information
- What is "Taxiing"?
- Why do some flight numbers contain a letter suffix?
- Why does Istanbul Airport still have FS Code ISL?
- Why is my old FlightStats.com user account no longer available?
- How to find a lost passenger at an airport?
- Do you have introductory videos for FlightStats.com paid features?
Subscription
- Why can't I renew or sign up for a subscription?
- Can I remove ads from FlightStats?
- How do I hide Codeshares?
- What is the difference between Remaining and Reserved credits?
- How do I obtain a printable receipt?
- What if I begin my subscription in the middle of the month?
Historical Flight Status
- Can you tell me more about the Historical Flight Status feature on FlightStats.com?
- Do you show on-time, delay or cancellation information in the Historical Flight Status By Route/Airport listings?
- Can I see all historical flights departing or arriving a particular airport?
- Can I see all historical flights on a particular route?
- What if I don't know the historical flight number?
- Can I use this information for passenger claims against the airlines?
Flight Alerts
- How do I add a flight alert for a flight that departs today and arrives tomorrow?
- Can you tell me more about the Flight Alerts feature on FlightStats.com?
- How do I update my FlightStats user account profile?
- How do I know how many flight alerts I have set up in the past?
- The flight alerts console says that there were some identified issues. What are they and how do I see what the problems were?
- How far into the future can I setup a flight alert?
Flight Tracker
- How do I look up past flights?
- How do I look up future flights?
- How do I look up current flights on FlightStats.com?
- What is ADS-B?
- Where can I learn more about FAA positional data?
- What is aircraft bearing?
Airport Departures and Arrivals
- Can you tell me more about the Airport Departures and Arrivals feature on FlightStats.com?
- Can I look up past and future flights with Airport Departures and Arrivals?
- How do I turn off all the codeshare flights on Airport Departures and Arrivals?
- How do I change the sort order of the flight listing for Airport Departures and Arrivals?
- How do I get remove a filter for Airport Departures and Arrivals?
- I added filters for Airport Departures and Arrivals, but I get a message saying No Results were found?
FlightStats for Android
- How do I delete the FlightStats for Android application from my mobile device?
- How do I see the flight history event timeline in FlightStats for Android?
- How do I use the My Flights feature in Flightstats for Android?
- How does FlightStats for Android differ from FlightStats.com?
- How do I show/hide codeshares in FlightStats for Android?
- How do I see the flight progress in FlightStats for Android?
FlightStats for iPhone
- How do I use the iPhone Notification Center feature to see my current flights?
- What is the FlightStats Today widget?
- What is FlightStats for Apple Watch?
- How do I delete the FlightStats for iPhone application from my mobile device?
- How do I use the My Flights feature in FlightStats for iPhone?
- How does FlightStats for iPhone differ from FlightStats.com?
On-Time Performance
- How is the On-Time Performance Rating calculated on Flightstats.com?
- How do you define Block Time?
- How do you define Seats (Millions) and Available Seat Kilometers (ASK)?
- What airline code is used in the On-Time Performance Review?
- How are airports selected for the annual OTP Review?
- Can you tell me more about the flight status and arrival data?
Travel Tips
- What is the difference between an airport terminal and a concourse?
- What are the airport parking fees?
- What is the airport tax?
- Are there storage lockers at the airport?
- Can I exchange foreign currency at the airport?
- Do you have information about traveling with children?