Setting up a Help Desk Account

Setting Up a Help Desk Account

As a Snowflake Software customer you would need to have an account on the Cirium Helpdesk to access Snowflake Software product documentation and resources as well as to create and access your support tickets.

Please follow the steps below to setup your account on the Cirium Helpdesk.

Step 1 - Follow this link to access the Help Desk site: https://helpdesk.cirium.com

Step 2 - In the top right-hand corner of the browser window, click the "Sign In" button

Step 3 - In the pop-up window, click the "Sign Up" button

Step 4 - Complete the Sign Up Form

Step 5 - Check your email for a verification email from the Help Desk. Click the link to verify your email and set a password.