Automating the matching of waivers to active trips is part of our Proactive Services solution. Through our trip monitoring capabilities, we can also look for eligible exception waivers issued by the airlines. We then tag any of your travellers' trips with the waiver details for your team to then proactively re-accommodate and communicate to travellers.
Read more on the Thought cloud - our company blog for expert views and industry insights.
How corporate travel managers can approach the unused ticket problem