How do I archive a Trip Group?

If there is an account or Trip Group that is no longer using your services, the Trip Group can be archived so that you can keep your list up-to-date. Please submit a Help Desk ticket to Cirium Support and we will take care of this task for you.

Please pass along these details so that we may assist you:

Trip Group Name:
Customer_ID:

Here is how we'll handle the deactivation of an account:

1. Uncheck alert settings and delete any At-Risk emails in the Trip Group.
2. Reprocess itineraries to apply these configuration changes to all your Trips.
3. Archive the Trip Group that is no longer active.