If the 24 hour Trip Reminder is enabled on your account, the Trip Reminder alert does not require the traveler to opt-in to alerting, so any trip that has the traveler's email address included will receive a Trip Reminder alert 24 hours prior to their published gate departure time.
Please note:
The Trip Reminder alert is a configuration option that is "behind the scenes" and is not available for toggling via the admin tools in the Agent Advantage console. Please submit a help desk ticket to helpdesk@cirium.com and we'd be happy to assist you with enabling or disabling Trip Reminders on your account.
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