We have several workflows available to help you navigate important issues within Trip Assist, including cancellations, connections and diversions. Please download the attachments below to access these best practice documents.
Articles in this section
- New - Trip Alert Branding
- Why did my traveler receive a Trip Reminder?
- I am using a Travel Agency. Where can I login to my Trip Alert Profile?
- What are some best practices for managing issues with Trip Assist?
- What if I forgot my Trip Center password?
- How do I add users to Trip Center?
- What is the process for a traveler to Opt-in to receive messaging?
- How can I tell if a Traveler has responded to the Opt-in invitation?
- How do I add, modify, or use a Waiver?
- What is the Waiver Service?