Whoever has admin privileges to the Agent Advantage console can add other Agent Advantage users.
1. Login to the Agent Advantage console:
2. Select Manage Users, under the Admin drop down menu.
3. Click on New User
4. Fill in the Username, Password (they can change it later) and Email Address of the new user. Make sure the Role selected is SYSADMIN. Then click Save.
5. Under the Assigned Org Node drop down list, please select the appropriate entitlement org.
Please note: If you see a User Permissions section, it is not required to select anything in this section so please ignore.
If the user would like to receive a new password, they can reset their password here: