What is the process for a traveler to Opt-in to receive messaging?

Trip Alert Registration and Login, Traveler Profiles, and Opt-in Invitations sent have now moved to the Trip Center tool. You can also search for Traveler Profiles within Trip Center.

From the Opt-in invitation sent to the traveler, they should complete the Trip Alert Registration form. The email invitation will contain instructions on how to do so.

The traveler will be asked to complete their Traveler Profile to setup the "Pre-Trip" and "Traveling" contact points.

• Pre-Trip
  Alerts that are typically before a flight departs such as cancellation or delay of first flight.
• Traveling
  Alerts that are sent during a trip such as gate change and connection information.

They have the option to choose either email alerts or SMS text alerts. Message and data rates may apply to SMS text alerts. The traveler can text STOP to any SMS text alert we send to opt out of alerting or text HELP for further assistance. 

If the traveler texts HELP, they will receive the following automatic reply:

"You're subscribed to Cirium Trip Alerts. Msg & data rates may apply. Msg frequency varies. For help email helpdesk@cirium.com. Reply STOP to unsubscribe."