Cirium Online Services Technical Requirements

Supported browsers

Cirium Dashboard, Fleets and Values Analyzer are supported on the following browsers:
 Google Chrome (previous 12 months)
 Mozilla Firefox (previous 12 months)
 Microsoft Edge (previous 12 months)
 Safari (previous 12 months)
 Internet Explorer 11 (see advisory note below)

Cirium IE11 Technical Advisory

Microsoft Internet Explorer 11 (IE11) is the last version of the Internet Explorer web browser from
Microsoft. It was released in October 2013 and is supported by Microsoft until the end of life of
Windows 10.

When released in 2013, Internet Explorer was quoted as being the fastest of the current range of web browsers. As of 2018, it is now the slowest by a significant margin. This is predominantly for two reasons:

1. The JavaScript engine in IE11 used for application functionality is notoriously slow. In industry
benchmarks it comes in last in every test, in some cases failing the test completely.
2. The page rendering performance in IE 11 is known to be very slow and buggy when calculating positions of items on a page, such as for grids or variable sized boxes. In combination with point 1, this adds a 50-100% performance penalty on rendering times.

Given that most modern web applications are JavaScript based, including the Cirium range of products, our recommendation is to use the latest version of a modern browser such as Microsoft Edge, Mozilla Firefox or Google Chrome.

In the last couple of years, Cirium, along with a majority of large organisations, have started to build applications using the latest technologies available in order to create an enhanced experience for users who are using modern, more powerful web browsers. This mainly involves the use of JavaScript frameworks that defer a lot of the user interface generation and interaction to the browser.

When IE11 was released in 2013, there was very little incentive for browser makers to optimise the performance of the JavaScript engine in the browser; all focus was on the HTML compatibility of the browser instead. At that time, web sites also generated all content on the servers, so the browser only had to worry about drawing the content of the page, not running an application.

Subsequent to this, Google and Mozilla started to push the focus onto JavaScript performance, as there was now more of a drive to push web processing to the browser. IE11 was never part of this push since Microsoft was focussing on its new browser, Edge.

Now in 2018, the performance of IE11 is so far behind that no amount of JavaScript optimisation will make an application run significantly faster. Because of these factors, Cirium now recommends that users migrate from IE11 to a more modern browser like Google Chrome or Microsoft Edge to gain maximum benefit from our product suite.

We will continue to resolve IE11 issues that break core functionality, but, we will no longer resolve related to performance and styling.

Web Address

http://dashboard.cirium.com/app/fleet/#/analyserhome
https://srsanalyser.diio.net/srs/topframe.jsp
https://mi.diio.net/mi/topframe.jsp

Monitor Resolution

Horizontal resolution of at least 1280px (1920px recommended).

URL Whitelist

In order to function correctly Cirium Dashboard, Fleets Analyzer, Values Analyzer, Cirium Profiles, Diio Mi and SRS Analyzer require access to the following URLs:
 dashboard.cirium.com
 signin.cirium.com
 id.cirium.com
 my.cirium.com
 profiles.cirium.com
 ajax.googleapis.com
 anayserapi.cirium.com
 d3i2yofat64uvr.cloudfront.net
 d1vbw5keesufbh.cloudfront.net
 www.cirium.com
 du8783wkf05yr.cloudfront.net
 metrics.reedbusiness.net
 www.google.com
 www.gstatic.com
now.eloqua.com
cdn.kendostatic.com
da7xgjtj801h2.cloudfront.net
d1fmezig7cekam.cloudfront.net
s3-eu-west-1.amazonaws.com
kendo.cdn.telerik.com
d3fod5fkpt74ph.cloudfront.net
d1vbw5keesufbh.cloudfront.net

In addition to allowing access to the URLs listed above, your Firewall will also have to allow the
download of .xlsx files (all Exports are in .xlsx format).

Firewall

Given that Cirium make use of AWS, we cannot guarantee that our products (or the resources required to run the products) can be available via a set of fixed IPs. For this reason we strongly recommend that your Firewall is based around DNS rules and not IP rules.

Email Whitelist

From time to time Cirium may send users support emails. Please ensure that the following email
domain is whitelisted to ensure it is not categorised as spam:

@Cirium.com

To add the domain above to your Safe Senders list in Outlook:

1. On the Outlook Ribbon Click Home.
2. In the Delete group, click Junk, and then click Junk Email Options.
3. Click the Safe Senders tab, click Add.
4. In the “Enter an email address or Internet domain name to be added to the list” box,
enter “@Cirium.com” (without the quotes).
5. Click OK.