Why is the traveler not receiving a test message? Lauren Tanabe June 22, 2016 20:19 Follow Within their Trip Alert profile, the traveler must click the Save button prior to sending a test message. Related articles Trip Alert: How can I Opt-in a traveler that has previously Opted-out? What is a Trip Reference Number? Why is my application status pending? How do I change my Trip Center password? Why am I not receiving the verification email? Comments 0 comments Article is closed for comments.