These are the most common reasons:
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1) You exceeded the Evaluation Plan limit (log in required):
https://developer.flightstats.com/getting-started/pricing#Eval
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2) You are trying to use a Premium API only available on the Contract Plan:
https://developer.flightstats.com/getting-started/pricing#Contract
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3) Your appId is Suspended due to lack of payment:
http://www.flightstats.com/company/contact/contact-a-representative/
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If you have contract our billing questions, please contact our specialists:
http://www.flightstats.com/company/contact/contact-a-representative/
If you need technical support, please contact our help desk:
https://helpdesk.cirium.com/hc/en-us/requests/new
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