The Agent Trip Alerts API notifies the agent when something of interest occurs with a traveler trip. An example is the agent receives an alert that a traveler is likely to miss a connection. This allows the agent sufficient time to optionally intervene on behalf of the traveler for such things as booking an alternate flight, modifying ground transportation pick-up schedule, arranging late hotel check-in, etc.
Articles in this section
- How do you represent terminal and gate information?
- How do I access the Data Drop UI?
- How do you calculate delay?
- Is it safe to use my API credentials to authenticate my requests?
- How should I determine a delay status?
- What are Multi-Segment Alerts?
- What is a Cirium API and when would I use one?
- Why am I matching multiple flights with the same flight number on the same day?
- Do you have a testing environment?
- Does your system retry after an alert delivery failure?