From the Trip Center console home page, click on Open Issue List or My Issue List. Optionally sort the list and then click on the record locator of your choice. Click the Assign icon, select the user you wish to assign to, and click Assign.
Articles in this section
- How can the traveler Opt-in to receive messaging?
- How can I exclude an email address on a PNR?
- How can I tell if a Traveler has responded to the Opt-in invitation?
- How do I delete or remove a Trip Alert Profile in the Agent Advantage console?
- How do I delete a Trip Alert Profile?
- What makes an itinerary invalid?
- How do I add, modify, or use a Waiver?
- What is the FlightStats Waiver Service?
- Why is my browser no longer supported in Trip Center?
- What is the difference between Trip Outcome Reports and Trip Assist Reports?