Users can't be removed from the system, but these profiles can be marked as inactive. To keep your user list more manageable you could also change the username and email address associated with these profiles instead of creating new user profiles for future agents.
Articles in this section
- How do I look up an Itinerary in the Agent Advantage console?
- How do I view the alerts for an itinerary?
- How do I change the branding or verbiage used for my messaging?
- What is the process for a traveler to Opt-in to receive messaging?
- How can I exclude an email address on a PNR?
- How can I tell if a Traveler has responded to the Opt-in invitation?
- How do I delete or remove a Trip Alert Profile in the Agent Advantage console?
- How do I delete a Trip Alert Profile?
- What makes an itinerary invalid?
- How do I add, modify, or use a Waiver?