The Issue Search in Trip Center will show all Assignee users regardless if they are active or inactive in the tool. This is so that if a past, closed Issue had been assigned to an inactive user, the Issue will still display in your search.
Articles in this section
- How do I enable or disable Trip Reminders?
- How can I remove users from the Assignee list in Trip Assist Issue Search?
- How can Cirium send alerts on behalf of our email address?
- How are Traveler Profiles created?
- How do I archive or delete a Trip Group?
- How does Traveler Profile Branding work?
- How do I add an Agent Trip Alert Email?
- How to enable Traveler Trip Alerts at the Trip Group level
- Why did my traveler receive a Trip Reminder?
- How can I update the Traveler Key in a Trip Alert profile?