Can I get a refund?

Although you may cancel your premium subscription at any time, please keep in mind that all purchases are final and we do not offer refunds. Once you cancel your subscription, we will no longer charge you a monthly fee. Additionally, your premium benefits will end immediately upon your cancellation.

As a free subscriber, you will still have access to:

* Flight Tracker
* Current Airport Conditions
* Airport Delays
* Account Preferences

To cancel your account, login to the site. Click on My FlightStats in the upper-right corner of the screen and then choose My Account. This will take you to your Account Preferences. Click on the Payment Information tab at the top of the screen.

You will see information about your account, how many credits you have left, as well as your payment and billing information.

You can cancel your account by clicking on the Unsubscribe button. This will immediately cancel your account and return you to a free subscriber. We do not offer refunds so you probably will want to do this as close to your renewal date as possible to maximize the value you get from your subscription. You may optionally repurchase another subscription.

Alternatively, you can delete your entire account. Deleting your account is permanent and will also unsubscribe you.